Some loan providers ask you to answer to deliver them a copy of the credit score, your payslips or bank statements. That is mostly become hard – the financial institution can check always your credit score themselves when they want.
Don’t send payslips – they won’t help an affordability issue additionally the ombudsman never ever wants them.
You are able to deliver bank statements if you prefer, but think hard in regards to the price of postage and copying if there are plenty. Depressingly many lenders appear to ignore them if they are sent by you.
Some individuals feel they are personal and so they don’t would you like to send them up to a lender that is payday. Them, tell the lender you will send the Ombudsman any information that is needed if you don’t want to send.
Next step – go right to the Financial Ombudsman provider (FOS)
In the event that loan provider rejects your issue or provides you with an amount that is small don’t be depressed. You might nevertheless have a rather good instance, they truly are simply hoping you certainly will call it quits!